Safety and Quality

At Wilco, safety is not just a policy but a core value. We believe that all accidents are preventable and are committed to achieving a zero-incident workplace through continuous improvement of our safety protocols.

Initial Training: All new employees undergo a comprehensive safety orientation program.
Ongoing Training: Regular training sessions and workshops are conducted to keep our team updated with the latest safety practices and regulatory requirements.
Specialized Training: Specific safety training for roles involving high-risk activities, such as working at heights, electrical safety, and hazardous materials handling.

Personal Protective Equipment (PPE): Mandatory use of appropriate PPE at all job sites.
Safety Audits: Routine safety inspections and audits are conducted to identify potential hazards and implement corrective actions.
Emergency Response Plan: Detailed emergency response procedures are in place, including regular drills for fire, medical emergencies, and other potential incidents.
Accident Reporting and Investigation: A structured process for reporting and investigating all incidents to identify root causes and prevent recurrence.

Wilco adheres strictly to local, state, and federal safety regulations, including OSHA (Occupational Safety and Health Administration) standards. We ensure that all our operations comply with these regulations to provide a safe working environment.

Wilco is committed to delivering high-quality services that meet or exceed our clients’ expectations. Our quality assurance processes are designed to ensure consistent performance and continuous improvement.

ISO 9001 Certification: We are ISO 9001 certified, demonstrating our commitment to maintaining a robust quality management system.
Industry-Specific Standards: Adherence to industry-specific standards and best practices ensures the highest quality of work.

Document Control: Comprehensive documentation of all processes, procedures, and work instructions to ensure consistency and traceability.
Process Control: Detailed planning and control of each project phase to ensure all quality requirements are met.
Inspection and Testing: Regular inspections and testing of materials and workmanship to verify compliance with quality standards.
Non-Conformance Management: Prompt identification, documentation, and correction of any non-conformance to prevent recurrence.

Feedback Mechanism: Collection and analysis of client feedback to identify areas for improvement.
Internal Audits: Regular internal audits to evaluate the effectiveness of the QMS and identify opportunities for improvement.
Performance Metrics: Monitoring of key performance indicators (KPIs) to measure and improve operational efficiency and quality.

Supplier Selection: Rigorous evaluation and selection process for suppliers to ensure they meet our quality standards.
Supplier Audits: Regular audits and performance assessments of suppliers to maintain high-quality supply chain standards.

Leadership Commitment: Senior management’s active involvement in promoting and sustaining safety and quality initiatives.
Employee Involvement: Empowering employees to take ownership of safety and quality in their respective roles.

Regular Meetings: Scheduled meetings to discuss safety and quality issues, progress, and initiatives.
Reporting Systems: Efficient reporting systems for safety incidents, quality issues, and improvement suggestions.

Performance Reviews: Regular review of safety and quality performance against set objectives and targets.
Continuous Monitoring: Ongoing monitoring of safety and quality processes to ensure effectiveness and compliance.

Wilco Contracting & Building Maintenance Company is unwavering in its commitment to maintaining the highest standards of safety and quality. Through rigorous adherence to safety protocols, robust quality assurance processes, and continuous improvement initiatives, we ensure that our clients receive the best possible service while safeguarding the well-being of our employees and stakeholders.
By prioritizing safety and quality in every aspect of our operations, Wilco sets the benchmark for excellence in the contracting and building maintenance industry.